Friday, March 29, 2019
Lesson Learned in Organizational Leadership
Lesson versed in Organizational LeadershipGong Chen abstractednessThis opus include an assessment of the organization Im currently twisting for with definitions of and fine analysis on how that organization applies the lessons registered in the course, including fundamentals of leadership, organizational culture and climate, heights gear performing squads, problem management and end making, morals and passkey orders of conduct. This paper also includes an overall organization of document with an introduction, dead body and conclusion.Keywords leadership, organizational culture, squad, decision making, ethicsAssessment of My OrganizationAn Application of Lesson Learned in Organizational LeadershipOrganization OverviewMy organization (the firm in this article) is a multinational professional services firm headquartered in London, UK, Ernst issue (EY). EY is hotshot of the largest professional services firm in the world and is one of the Big Four accounting firms. The organization operates as a intercommunicate of member firms which argon separate legal entities in individual countries. It has 231,000 employees in over 700 offices around 150 countries in the world. It provides assurance (including financial audit), tax, consulting and consultatory services to companies. In 2016, Fortune magazine ranked EY as forty-ninth of the 100 Best Companies to Work For, and in 2016, EY is the 11th largest privately produce organization in the United States.During my days working at the firm, I observed several concepts applied by the organization that are nearly related what I have learned from this class so far. This paper will snap on and provide a detailed analysis of the following five major areas.Fundamentals of LeadershipThe firm reckon that strong leadership is what required to achieve our ambition and fulfill our purposes. lord with leadership traits at every take of firm are the keys to the sort and growth.Specifically, thither are four fu ndamental categories of leadership the firm had be for our stack business leadership, client leadership, team leadership, and person-to-person leadership. In a firm that people culture was emphasized every day and everywhere, person-to-person leadership is the most most-valu adapted trait among another(prenominal)s. This inwardness communicating with sanction, lowliness and integrity to puddle trust and support others, actively preserveing your personal tumefy-being, capability and enthusiasm and exhibiting curiosity and self-awareness to adapt your behavior and connect in assorted contexts. As business leaders, they invoke our re throw awayation and standing in the commercialize through applying financial, operational, risk, sector and global brainwaves to curb business decisions in energising market places, leveraging the firms business development practices to responsibly achieve market leadership, collaborating wide within the firm and externally to bring ne w ideas. As a client leader, they en received that our people are connected, responsive and insightful by bringing all of our clients with the pay people in the right locations, construction trust and enriching relationships, being proactive, visible and timely sharing our experiences and a organise of view tailored to the clients, thereby advancing their thinking. As a team leader, they have a fundamental role in construct and backup the higher(prenominal)-performing teams by articulating a bold, clear reverie that engages and inspires everyone, selecting, respecting and developing a divers(a) pleat of talent with the right skills at the right time, setting the high standards expected of our profession and enabling each individual and team to chuck up the sponge forest results.On the other hand, in my opinion, even though there are plenty authoritative-type of leaders, the firm has leaders that are very distinguishable in leadership style. They tend to inspire other peop le, especially young professionals to unleash their potential to achieve fall in. They also tend to identify others with purpose, building robust partnerships that enhance our impact and inspire those around them to see the big picture.Additionally, these leaders lead our professionals and serve the clients by leading inclusively and being broad-minded for new perspectives that help us thinking creatively and lead to better tells. This will help solving our clients challenges and build trust and confidence in the industry. Even more, our leaders also achieve our purpose by making an impact in their careers beyond the firm and helping the industry to work better in businesses, communities and organizations across the globe.After all, leadership is about everyone at the firm, non just people at the top. However, as role models, it is important to lead by example and exemplify our leadership behaviors.High execute TeamsFrom my observation, high-performing teams at our firm demo nstrates three kay characteristics ballpark vision, balance, and quality results. Common vision meaning the team articulate a bold, clear vision that engages and inspires everyone. brace means the team select, respect and develop a diverse mix of talents with the right skills at the right time. Quality results means the team sets high standards expected of our deliverables and enable each individual and team to deliver quality results.Specifically, there are five winning behaviors that are commonly manifest drive consistent positive outcome and team experience.Trust is the excogitation of a high performing, cohesive team. Trust is the confidence among team members that their intentions are good, and that there is no reason to be protective or protective(predicate) around the group.Confront conflicts Teams that trust one another are flourishing debating key issues to produce the best possible solution. All opinions and ideas are put on the table and considered. By confrontin g conflicts, teams will solve problems efficiently, have lively, procreative discussion, and utilize all opinions of all team members.Focus on results High-performing teams at the firm are able to set aside their individual goals and agendas and focus exclusively on the teams collective accomplishments. By focusing on results, teams could not only accomplish the results they set out to achieve, but also bar distractions by making their results a priority and stay foc utilise by clearly defining their targets and keeping them tangible.Accept accountability High-performing teams that commit to decisions and standards of capital punishment hold one another accountable for adhering to those decisions and standards. Members of great teams are unbidden to challenge their peers on performance or behaviors. By accepting accountability, teams enhance alliance by setting high expectations for each other, expect team every member to deliver, and have low tolerance for mediocrity.Commitme nt This is a result of two things clarity and buy-in. Clarity is the removal of assumptions and ambiguity from a task. Buy-in means taking the ownership of a task. By showing freight, teams could move over clarity around direction and priorities, obtain buy-in from all team members, learn from mistakes, commit to deadlines, and move forward without hesitation.After all, this is the essence of the firms high-performing teams the unique code that will enable us to achieve better and faster.Organization culture and ClimateOur culture and value define who we are we are people who demonstrate integrity, respect, and teaming people with energy, enthusiasm, and the courage to lead people who build relationships found on doing the right thing.In my opinion, our organization really focus on building a people culture. This is easily understandable considering were a professional service firm where people is the most significant asset. Therefore, for my organization, globalization and im plicit in(p) demographic trends imply that competition to attract best people is genteelness sharply. Top employers are adapting to the trend by building globally experient leadership and equipping their people with the skills to lead in the future. We aspire to have a leading people culture everywhere in the world. Creating an aureole that attracts and retains the finest minds and helps they thrive leads to better service for clients. We are focusing on inclusiveness, development, and betrothal of our culture that enhance what is important to our clients and our people.The firm also focus on improving the teams capacity for collective action and aligning individuals motivations around high level missions, and a doweryd set of value that build commitment and inspire passion and creativity. Additionally, coaching and mentoring is unendingly one of the top things for our organization. Internally, it is always important to help team members to find a sense of personal fulfilment from their missions. Externally, we were also encouraged to build collaborative relationship with other firms in the industry for mutual support. The organization also seek to build collaborative partnership with clients and the community.Problem Management Decision MakingIn this highly interconnected and competitive industry, the firm believes the ability to make the right decisions, at the right time, has become a core advantage. Our people are faced with constantly complex and multidimensional decisions. We must be able to react to sudden shifts in the business environment, in real-time.The firm has invested a great amount of effort to improve our decision-making efficiency and level of insight to improve performance. First of all, the firm narrowed down some common challenges faced by our people in decision making. For instance, we were lacking confidence in making strategic decisions sometimes. We sometimes made decisions based on intuition and experience, spent too much time on robotlike tasks rather than analysis, and focused on unnecessary detail. We were expect to be adding more value through better use of leading indicators, conducting root rationality analysis of issues, and linking strategy with resource allocation, planning and reportage.Therefore, the firm has been focusing on implementing a driver-based decision making process at every level. nigh other processes out there include a discussion or even a listing of drivers. However, this conceptual listing does not typically build out the driver insights to a deep enough level to really drive decision-making. Our process emphasized drivers should be quantified, built into a mathematical model, with correlations among the drivers, enabling planning and root cause analysis at the driver level. Specifically, we developed a driver-based framework to evaluate each scuttle on a consistent set of driver inputs. The driver methodological analysis enabled comparison of driver assumptions for accuracy as well as a repeatable way of prioritizing initiatives.This could be demonstrated by a saucer-eyed example. For instances, if a revenue target was missed, the driver-based analysis could help our reveals the roost causes. tax revenue extraction may be due to units, not price, and unit decline is due to smaller market size, but market share has exceeded plan. That means the firm is still growing share while maintaining price. In this case, our strategic focus should be whether the market size could recover. No matter what the answer is, we should always focus on generating high-performance share growth to maintain our revenue. On the contrary, if a revenue target was exceeded, the driver-based analysis could help us define the contributors. Units superpower be twice the projected number because the market size is three times the planned size, but market share is lagging plan despite aggressive discounting that has driven down remuneration price. In this case, our strategic foc us should be whether to invest more in this growing market.As this approach becoming more commonly used at the firm, we believe this is a very effective and suitable decision making method for us because drivers enable fact-based evaluations of business alternatives, as well as ability to run risk-specific scenarios. Additionally, drivers enable 1uantitative analysis to hone in on upside opportunity and downside risk at an actionable level. morality and Professional Codes of ConductOur firm is one of the worlds most respected organizations, and were aiming to make us one of the best places to work. That reputation is the result of our professional skills, and integrity, bodily in our strong values and our Code of Conduct.As a domain accounting firm, professional integrity is our greatest asset. Acting with integrity means complying with laws, regulations and standards that apply to our professional conduct. It also means complying with the firms policies and procedures, including competing for business, serving clients, documenting work and reporting hours and expenses accurately. Objectivity and independence are critical parts of making sure the investing public has confidence in our services. Failing to embody these values puts our professional reputation at risk. We embrace the rules and policies regarding professional independence. And we avoid activities that might have even the appearance of impropriety.CitationsErnst novel. In Wikipedia. Retrieved March 23, 2017 from https//en.wikipedia.org/wiki/Ernst_%26_ one-year-oldOur people and culture. Ernst Young spheric Limited, About us. Web. March 23, 2017. Retrieved from http//www.ey.com/us/en/about-us/our-people-and-culture/2020-vision_our-people-21st-century-workforceOur Value. Ernst Young Global Limited, About us. Web. March 23, 2017. Retrieved from http//www.ey.com/us/en/about-us/our-valuesCreating an ethical culture. By David Gebler. may 2006. Strategic Finance.Living Our Value. Ernst Young Glob al Limited. March 23, 2017.Code of Conduct. Ernst Young Global Limited. March 23, 2017.
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